Questions and answers from workshop 1: Friday 21st of February

Questions and Answers from the Workshop:

• Why does my account show €0 credits instead of €20?
  • Initial funds can take up to 5 minutes to appear in your account.
• Will TwinAI work with Mistral AI in the future?

  • Yes, integration with Mistral AI is planned within the coming months/weeks.

    Can I add other AI models through APIs?

  • Not directly, but there is a workaround available. Reach out on our public Slack channel or via support@twinai.nl for assistance.
• What should I do if my workflow fails after running it?

  • Check the results page for details on errors and issues. You can specifically check per block or view the results for the entire workflow.

    Is there a workflow debugging screen?

  • Yes, the results page provides detailed debugging information under the "output" tab of each block.
• How does TwinAI differ from Zapier or Make.com?
  • TwinAI focuses specifically on AI-driven automation. Zapier primarily handles API-to-API connections, while Make.com is a general no-code platform. TwinAI simplifies managing and scaling AI workflows.
• Can prompts be stored in a library and reused in workflows?

  • TwinAI allows automation of processes, including storing and reusing prompts and email responses, integrating easily with platforms like Google Drive.

    Can I prompt in plain text as I do in ChatGPT?

  • Yes, plain text prompts are fully supported.

    What do markers like ## or *** do in prompts?

  • They indicate formatting and sections for AI interpretation. The ## markers specifically indicate headers or prioritized sections within prompts.
• How can TwinAI connect to CRM systems like HubSpot?
  • Connections are possible through API blocks, HTTP blocks, and JavaScript script blocks. Webhooks are currently in alpha development.
• How does TwinAI handle sensitive customer data?
  • Data privacy information is available here. Additionally, TwinAI is pursuing SOC-2 and ISO-27001 certifications.
• Can workflows be trained on specific topics?
  • TwinAI does not currently support training workflows as AI agents but is exploring future possibilities.
• How do I share workflows with clients?
  • Workflows can be shared via a public run page or through a shareable link provided in workflow settings.
• Where can I find workshop recordings and explainer videos?
  • All workshop videos can be accessed here.
• How can I get support or ask further questions?
  • Join the TwinAI Slack channel for immediate assistance: TwinAI Slack